We're Here for You
Our Services
From repair and maintenance to delivery and trade-ins — our in-house team of factory-certified technicians has you covered. No subcontractors. No runaround.
What We Do
Everything Your Spa Needs
Service & Repair
Factory-certified technicians who know your hot tub inside and out. We service all major brands.
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Delivery & Installation
White-glove delivery by our own team. We handle everything from site prep to first fill.
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Replacement Covers
Premium replacement covers with marine-grade vinyl and industry-leading insulation.
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Maintenance Plans
Let us handle the water care. Regular service visits keep your spa in perfect condition.
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Trade-In Program
Ready to upgrade? Trade in your old hot tub toward a brand new Hot Spring spa.
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Test Soak
Try before you buy. Experience a hot tub or swim spa in our showroom.
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How Our Service Works
From your first call to a fully diagnosed spa — here's what to expect.
Call Us
Tell us what's going on. We'll troubleshoot over the phone and give you an honest assessment.
Phone Diagnosis
Most issues we can identify by description alone. We'll quote the likely fix before we roll.
On-Site Visit
Our factory-certified tech arrives with tools and common parts. $175 trip fee includes full diagnostic.
Spa Health Report
Every visit includes a complete Spa Health Report — a 20-point checklist of your spa's condition.
Meet the Team
A Father-and-Son Team You Can Trust
Tony Lopez
Warehouse, Repair & Delivery Manager
40+ years with ETHT — been here since before the company even existed
Albert Lopez
Field Service Technician
Factory-certified by Hot Spring — handles every service call personally
When you call East Texas Hot Tub, you're not getting a random contractor. You're getting Tony and Albert — a father-and-son team who've been fixing hot tubs longer than most dealers have been in business.
40 Years. Factory-Certified. In-House Team.
Since 1986, East Texas Hot Tub has been the region's trusted service authority. Our technicians are employees — not contractors — and they're factory-certified by the brands they service.
40+
Years in Business
1,000+
Service Calls per Year
2
Showrooms (Tyler & Longview)
All
Major Brands Serviced
After-Hours & Emergency Service
Spa leaking? Heater out in January? We offer after-hours and holiday emergency service when you need it most. After-hours rate: $187/hr + $250 trip fee. Holiday emergencies: $250/hr + $350 trip fee.
Not Sure What You Need?
Give us a call or stop by one of our showrooms. We'll help you figure out the best solution.