SoakReady Spa Care
Every four weeks, our spa-care technician tests the water, balances it, cleans the tub, cares for the filters, checks what's visible, and sends you the report.
Sold, delivered, and serviced by the same East Texas family since 1986.
The four-week rhythm
Both plans include one visit every four weeks: 13 visits in a normal 52-week year. We verify the route, equipment, condition, and access before activation.
SoakReady Care
Hot tub
$189/mo
Swim spa
$299/mo
SoakReady Complete
Hot tub
$249/mo
Swim spa
$399/mo
Everything in Care, plus:
Included
Billed separately or not included
SoakReady is recurring care, not an extended warranty. If we find a repair, we show you what we found and quote it separately. Nothing gets repaired or charged without your approval.
Every visit leaves a trail
01
Water level, clarity, temperature, visible alerts, and a photo.
02
We record the readings and the approved spa products used.
03
We skim, vacuum, wipe, rinse, rotate, and note anything due for replacement.
04
Cover, cabinet, controls, circulation, leaks, unusual sounds, and the equipment area.
05
Before-and-after photos, chemistry, what we used, what we noticed, and the next visit date.
Where it works
Standard enrollment is for portable hot tubs and swim spas within 30 one-way miles of the nearest Tyler or Longview showroom.
We review the request before charging when:
What you provide
You do not have to be home when you authorize unattended access. Give at least 24 hours' notice when access will not be available. If a technician arrives and cannot safely reach or service the spa, the visit counts; a separate return is billed from the current service rate card.
Start with the fit
Address
We confirm the nearest route and service boundary.
Spa
We match the type, brand, water system, and current condition.
Plan
You see the exact scope, price, exclusions, and terms before payment.
First visit
After activation, we create the route and onboarding checklist.
Straight answers
Yes, especially when use, weather, or equipment changes the water. A four-week visit cannot guarantee the reading between visits. If something looks or smells wrong, stay out and call us.
Standard balancing chemicals used during the scheduled visit are included. Replacement cartridges, sensors, filters, specialty remediation, and unusual chemical demand are separate.
Not under the membership. We document the issue and send it to service. You approve the work and price separately before any repair is performed.
Sometimes. Send the brand, model, serial number, and current condition. We confirm whether we can support it before charging.
Yes. SoakReady is month to month. Cancellation takes effect at the end of the paid billing period when requested before the next renewal.
No. Complete includes two scheduled drain visits during each 12 paid months; unused visits do not become a cash balance or refund.
Not under this residential plan. Rental and commercial spas need more frequent testing, turnover coordination, and a separate operating standard.
No. It is recurring water care and preventive visual inspection. Manufacturer warranty and repair work remain separate.
You bought it for the soak.
Month-to-month plan. Recurring charge continues until canceled. Visit scope, customer access duties, cancellation timing, and exclusions are provided before activation. Tax is calculated as required. Full service terms govern.