Terms of Service

Welcome to easttexashottub.com, operated by East Texas Hot Tub Co. (“we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the site.

Use of This Website

This website is provided for informational purposes and to facilitate communication between you and East Texas Hot Tub Co. You may browse product information, submit inquiries through our contact forms, and access educational content about our products and services.

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site.

Product Information and Pricing

We make every effort to display accurate product descriptions, specifications, and pricing on our website. However, all information is subject to change without notice. Pricing displayed on the website is for reference purposes and may not reflect current promotions, discounts, or final sale prices.

Final pricing, availability, and product specifications will be confirmed at the time of purchase at one of our showrooms or through direct communication with our sales team. We reserve the right to correct any errors in pricing or product information at any time.

Orders and Purchases

All purchases are made in person at our Tyler or Longview showrooms, or through direct arrangements with our sales team. This website does not process online transactions. Submitting a form or inquiry does not constitute a binding purchase agreement.

Delivery

We deliver and install hot tubs, swim spas, saunas, and cold plunges across East Texas. Delivery scheduling, site requirements, and any associated fees will be discussed and agreed upon at the time of purchase. Delivery timelines are estimates and may vary based on product availability, weather, and site conditions.

You are responsible for ensuring that your delivery site is accessible and meets the requirements communicated by our team prior to delivery. Additional charges may apply if site conditions require extra equipment or labor beyond what was originally agreed.

Warranty

Products sold by East Texas Hot Tub Co. are covered by the manufacturer's warranty. Warranty terms, coverage, and duration vary by product and manufacturer. Full warranty details will be provided at the time of purchase.

As an authorized dealer, we assist with warranty claims and provide in-house service through our factory-certified technicians. Warranty service is subject to the manufacturer's terms and conditions.

Returns and Cancellations

Return and cancellation policies will be outlined in your purchase agreement. Due to the nature of our products, return eligibility and restocking fees may apply. Please discuss return policies with your sales representative before completing a purchase.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of East Texas Hot Tub Co. or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this site without our prior written permission.

Limitation of Liability

This website and its content are provided “as is” without warranties of any kind. East Texas Hot Tub Co. shall not be liable for any damages arising from your use of this website, including but not limited to direct, indirect, incidental, or consequential damages.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of those sites. Accessing external links is at your own risk.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from these terms or your use of this website shall be resolved in the courts of Smith County, Texas.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated “last updated” date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, contact us at: