SMS Terms & Conditions

Program Name

East Texas Hot Tub Company SMS Program (operated by East Texas Hot Tub Co., a Texas hot tub, swim spa, sauna, and cold plunge dealer).

Program Description

By opting in, you agree to receive text messages from East Texas Hot Tub Co. at the mobile number you provided. Messages may include:

• Appointment reminders and confirmations
• Delivery scheduling and delivery-day updates
• Service and warranty notifications
• Follow-ups about products or services you inquired about
• Occasional account or order notifications

This program does not send marketing or promotional text messages unless you have separately and explicitly consented to receive them.

How to Opt In

You can opt in to receive text messages from East Texas Hot Tub Co. by:

• Actively checking the SMS consent checkbox on a form at easttexashottub.com (including the Contact, Quote Request, Service Request, Wet Test, Financing, Trade-In, and Consultation forms), or
• Providing your phone number in person at our Tyler or Longview showroom and verbally consenting to receive text messages.

The consent checkbox on our website is unchecked by default and must be actively checked by you. Consent to receive text messages is never a condition of purchase.

Message Frequency

Message frequency varies based on your interaction with us. You may receive messages related to the appointments, deliveries, services, or inquiries you have with East Texas Hot Tub Co.

Message and Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier apply to every message sent and received. Check with your wireless carrier for details about your text messaging plan.

How to Opt Out

You can opt out of text messages from East Texas Hot Tub Co. at any time. Reply STOP to any text message you receive from us. You will receive one final message confirming that you have been unsubscribed and will no longer receive text messages from that number.

Additional opt-out keywords are supported: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, and REVOKE.

How to Get Help

For help with our text messaging program, reply HELP to any message you receive from us. You can also contact us directly at (903) 561-7565 or tucker@easttexashottub.com.

Supported Carriers

Our text messaging program is supported on major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS are used solely by East Texas Hot Tub Co. to communicate with you. Full details are in our Privacy Policy.

Changes to These Terms

We may update these SMS terms from time to time. Changes will be posted on this page with an updated “last updated” date.

Contact Us

If you have questions about our SMS program, contact us at: